Terms of Service | CampaignWeaver by Metamex

These Terms of Service ("Terms") govern access to and use of the CampaignWeaver website, applications, and SaaS platform (the "Service") operated by Metamex LLC ("Company," "we," "us," or "our").

By creating an account, clicking "I agree," or using the Service, you enter a binding contract and agree to these Terms.

1. Acceptance of Terms (Clickwrap Agreement)

You may use the Service only if you agree to these Terms.

You acknowledge that:

You have read and understood these Terms
You have authority to bind your business (if applicable)
Electronic acceptance constitutes a legally binding agreement

If you do not agree, do not use the Service.

2. Eligibility

You must:

Be at least 18 years old
Be legally able to enter a contract
Not be located in a country subject to U.S. trade sanctions
Not be on any U.S. government restricted party list

You agree to comply with all applicable laws in connection with your use of the Service.

3. Description of the Service

CampaignWeaver is a paid SaaS platform that provides tools for:

Marketing campaign planning
AI-generated marketing assets
SEO research and keyword discovery
Long-form marketing content generation
Analytics and forecasting tools

We may modify, suspend, or discontinue any part of the Service at any time without liability.

4. Accounts & Security

You must create an account to access the Service.

You agree to:

Provide accurate information
Maintain account security
Keep credentials confidential
Be responsible for all activity under your account

We may suspend or terminate accounts at any time for risk, abuse, or violations.

5. Subscriptions, Fees & Billing

The Service is offered via:

Monthly subscriptions
Annual subscriptions
Usage credits ("Top-ups")

Payment Processing

Payments are processed by third-party payment processors (e.g., Stripe). By making a payment you also agree to the processor's terms and privacy policy.

We are not responsible for:

Payment processor errors
Banking failures or delays
Card network issues or fraud

Billing Terms

Fees are charged in advance
All fees are non-refundable unless required by law
Cancellation takes effect at the end of the billing period
You are responsible for taxes and international fees

We may change pricing with reasonable notice.

6. Acceptable Use

You may not use the Service to:

Violate any law or regulation
Generate deceptive, illegal, or spam marketing
Upload infringing or unlawful content
Reverse engineer or scrape the platform
Resell or sublicense access
Circumvent usage limits
Build competing products using the Service

We may remove content or terminate accounts at our discretion.

7. User Content & License

You retain ownership of content you upload or generate.

You grant us a limited, worldwide, non-exclusive license to:

Host and process content
Provide and improve the Service
Provide customer support
Analyze usage and performance

License Limitations: This license is strictly limited to operating and delivering the Service. We will not use your content to train AI models, for marketing purposes, or for any purpose beyond service delivery without your separate written consent.

You represent and warrant that your content does not infringe third-party rights.

8. AI-Generated Content Disclaimer

The Service uses artificial intelligence and third-party models.

You acknowledge and agree:

AI output may be inaccurate, incomplete, biased, or offensive
Outputs are for informational purposes only
You must review and verify all outputs before use
AI output is not legal, financial, medical, or professional advice
We do not control third-party AI models or data sources

Legal & Regulatory Compliance

You are solely responsible for:

Reviewing all AI-generated content for accuracy, legality, and brand safety before publication or use
Ensuring compliance with all applicable advertising laws and regulations, including but not limited to FTC guidelines, ASA rules, GDPR, and local consumer protection laws
Verifying that AI outputs do not contain defamatory, misleading, or false claims
Checking for potential intellectual property infringement, as AI outputs may inadvertently reproduce copyrighted material, trademarks, or other protected content

No Warranty of Legality

We make no representations or warranties that any content generated by the Service complies with any laws, regulations, industry standards, or advertising codes in any jurisdiction. You assume all risk and liability for the use, publication, or distribution of AI-generated content.

9. Marketing, Analytics & Forecasting Disclaimer

CampaignWeaver provides planning and forecasting tools only.

We do not guarantee:

Marketing performance
Revenue or ROI
Search rankings
Advertising results
Accuracy of forecasts or analytics

All business decisions are made at your own risk.

10. Beta & Experimental Features

We may offer features designated as "beta," "preview," "experimental," or similar labels.

Beta features are provided "AS IS" without any warranty whatsoever. You acknowledge that:

Beta features may be incomplete, contain bugs, or cause errors
Beta features may be modified or discontinued at any time without notice
Data created with beta features may be lost or corrupted
We have no liability for any harm arising from your use of beta features

Use of beta features is entirely at your own risk.

11. Data Privacy & Security

We implement reasonable security safeguards to protect personal data.

You acknowledge that:

No system is 100% secure
You are responsible for securing your own credentials and data
We may store and process data in the United States and other countries

Data Loss Disclaimer

We are not liable for any loss, corruption, unauthorized access, or breach of your data, regardless of cause. You are solely responsible for maintaining independent backups of all data and content you upload to or create with the Service.

We comply with applicable privacy laws including GDPR, CCPA/CPRA, and Florida data security laws where applicable. Our Privacy Policy forms part of these Terms.

12. Third-Party Services

The Service integrates third-party platforms and APIs.

We are not responsible for:

Third-party outages or failures
Data accuracy from external sources
Actions of payment processors or AI providers
Changes to third-party APIs or services

Your use of third-party services is subject to their terms.

13. Intellectual Property

The Service, software, branding, and content are owned by Metamex LLC.

You may not:

Copy or distribute the Service
Create derivative works
Reverse engineer the platform

All rights not expressly granted are reserved.

14. Suspension & Termination

We may suspend or terminate access at any time for:

Violations of these Terms
Abuse or fraud
Payment issues
Legal or security risks

No refunds will be issued upon termination for cause.

Effect of Termination

Upon termination:

Your right to access the Service ceases immediately
We may delete your data after 30 days
Sections 7-17, 19-22, and any accrued obligations survive termination

15. Indemnification

You agree to indemnify, defend, and hold harmless Metamex LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

Your use of the Service
Your content, campaigns, or marketing activities
Your violation of these Terms or any applicable law
Claims by third parties targeted by or exposed to your marketing campaigns
Regulatory investigations, fines, or penalties (including FTC, GDPR, or advertising authority actions) resulting from your use of the Service or content you create
Intellectual property infringement claims related to your content or use of AI outputs
Defamation, false advertising, or consumer protection claims arising from your campaigns

We will defend you against third-party claims alleging our software directly infringes intellectual property rights, subject to the limitations in these Terms.

16. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.

To the maximum extent permitted by law, we expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness
Uninterrupted or error-free service
Security or freedom from viruses
Results or outcomes from use of the Service

17. Limitation of Liability

To the maximum extent permitted by law:

Exclusion of Damages

We are not liable for any:

Lost profits, revenue, or business opportunities
Lost data or data breaches
Business interruption
Indirect, incidental, special, consequential, or punitive damages
Damages arising from reliance on AI-generated content
Regulatory fines or penalties

This applies regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Liability Cap

Our total cumulative liability for all claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the amounts you paid to us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Sole Remedy

The limitations set forth in this section shall be your sole and exclusive remedy and our entire liability for any claims arising from these Terms or your use of the Service.

Jurisdictional Limitations

Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

18. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

Natural disasters, acts of God, or severe weather
Pandemic, epidemic, or public health emergency
War, terrorism, civil unrest, or government action
Cyberattacks, hacking, or denial-of-service attacks
Failure of third-party services, including cloud providers (AWS, etc.), AI providers, or payment processors
Internet or telecommunications failures
Power outages
Labor disputes or strikes

If a force majeure event continues for more than sixty (60) days, either party may terminate these Terms without liability.

19. Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Binding Arbitration

All disputes, claims, or controversies arising from or relating to these Terms or the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration shall take place in Florida, USA
The arbitrator's decision shall be final and binding
Judgment on the award may be entered in any court of competent jurisdiction

Limitations on Arbitrator Authority

The arbitrator:

May not award punitive or exemplary damages
May not award damages exceeding the limitations in Section 17
Must apply the terms of this agreement

Costs and Fees

Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim was frivolous, in which case the losing party shall pay the prevailing party's reasonable fees.

Class Action Waiver

You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate claims or preside over any class or representative proceeding.

Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court or seek injunctive relief in court for intellectual property infringement.

20. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

For any disputes not subject to arbitration, the exclusive venue shall be the state or federal courts located in Florida, and you consent to personal jurisdiction in such courts.

21. International Users

You agree to:

Comply with your local laws
Not use the Service in violation of export or sanctions laws
Consent to transfer of data to the United States

English is the controlling language of these Terms.

22. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Metamex LLC regarding the Service and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. Only you and Metamex LLC (and our permitted assigns) may enforce these Terms. No customer, client, or other party of yours shall have any right to bring claims against us under these Terms.

Statute of Limitations

Any claim or cause of action arising from or related to these Terms or the Service must be filed within one (1) year after the claim arose, or be permanently barred.

Notices

We may provide notices to you via email to the address associated with your account. Notices are deemed received when sent. You may provide notices to us at the contact information below.

23. Changes to Terms

We may update these Terms at any time by posting the revised version on our website. The "Effective date" at the top indicates when the Terms were last revised.

Continued use of the Service after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

24. Contact

Metamex LLC
Email: hello@campaignweaver.ai
Website: https://campaignweaver.ai

Related Policies

These Terms of Service ("Terms") govern access to and use of the CampaignWeaver website, applications, and SaaS platform (the "Service") operated by Metamex LLC ("Company," "we," "us," or "our").

By creating an account, clicking "I agree," or using the Service, you enter a binding contract and agree to these Terms.

1. Acceptance of Terms (Clickwrap Agreement)

You may use the Service only if you agree to these Terms.

You acknowledge that:

You have read and understood these Terms
You have authority to bind your business (if applicable)
Electronic acceptance constitutes a legally binding agreement

If you do not agree, do not use the Service.

2. Eligibility

You must:

Be at least 18 years old
Be legally able to enter a contract
Not be located in a country subject to U.S. trade sanctions
Not be on any U.S. government restricted party list

You agree to comply with all applicable laws in connection with your use of the Service.

3. Description of the Service

CampaignWeaver is a paid SaaS platform that provides tools for:

Marketing campaign planning
AI-generated marketing assets
SEO research and keyword discovery
Long-form marketing content generation
Analytics and forecasting tools

We may modify, suspend, or discontinue any part of the Service at any time without liability.

4. Accounts & Security

You must create an account to access the Service.

You agree to:

Provide accurate information
Maintain account security
Keep credentials confidential
Be responsible for all activity under your account

We may suspend or terminate accounts at any time for risk, abuse, or violations.

5. Subscriptions, Fees & Billing

The Service is offered via:

Monthly subscriptions
Annual subscriptions
Usage credits ("Top-ups")

Payment Processing

Payments are processed by third-party payment processors (e.g., Stripe). By making a payment you also agree to the processor's terms and privacy policy.

We are not responsible for:

Payment processor errors
Banking failures or delays
Card network issues or fraud

Billing Terms

Fees are charged in advance
All fees are non-refundable unless required by law
Cancellation takes effect at the end of the billing period
You are responsible for taxes and international fees

We may change pricing with reasonable notice.

6. Acceptable Use

You may not use the Service to:

Violate any law or regulation
Generate deceptive, illegal, or spam marketing
Upload infringing or unlawful content
Reverse engineer or scrape the platform
Resell or sublicense access
Circumvent usage limits
Build competing products using the Service

We may remove content or terminate accounts at our discretion.

7. User Content & License

You retain ownership of content you upload or generate.

You grant us a limited, worldwide, non-exclusive license to:

Host and process content
Provide and improve the Service
Provide customer support
Analyze usage and performance

You represent and warrant that your content does not infringe third-party rights.

8. AI-Generated Content Disclaimer

The Service uses artificial intelligence and third-party models.

You acknowledge and agree:

AI output may be inaccurate, incomplete, biased, or offensive
Outputs are for informational purposes only
You must review and verify all outputs before use
AI output is not legal, financial, medical, or professional advice
We do not control third-party AI models or data sources

Legal & Regulatory Compliance

You are solely responsible for:

Reviewing all AI-generated content for accuracy, legality, and brand safety before publication or use
Ensuring compliance with all applicable advertising laws and regulations, including but not limited to FTC guidelines, ASA rules, GDPR, and local consumer protection laws
Verifying that AI outputs do not contain defamatory, misleading, or false claims
Checking for potential intellectual property infringement, as AI outputs may inadvertently reproduce copyrighted material, trademarks, or other protected content

No Warranty of Legality

9. Marketing, Analytics & Forecasting Disclaimer

CampaignWeaver provides planning and forecasting tools only.

We do not guarantee:

Marketing performance
Revenue or ROI
Search rankings
Advertising results
Accuracy of forecasts or analytics

All business decisions are made at your own risk.

10. Beta & Experimental Features

We may offer features designated as "beta," "preview," "experimental," or similar labels.

Beta features are provided "AS IS" without any warranty whatsoever. You acknowledge that:

Beta features may be incomplete, contain bugs, or cause errors
Beta features may be modified or discontinued at any time without notice
Data created with beta features may be lost or corrupted
We have no liability for any harm arising from your use of beta features

Use of beta features is entirely at your own risk.

11. Data Privacy & Security

We implement reasonable security safeguards to protect personal data.

You acknowledge that:

No system is 100% secure
You are responsible for securing your own credentials and data
We may store and process data in the United States and other countries

Data Loss Disclaimer

We comply with applicable privacy laws including GDPR, CCPA/CPRA, and Florida data security laws where applicable. Our Privacy Policy forms part of these Terms.

12. Third-Party Services

The Service integrates third-party platforms and APIs.

We are not responsible for:

Third-party outages or failures
Data accuracy from external sources
Actions of payment processors or AI providers
Changes to third-party APIs or services

Your use of third-party services is subject to their terms.

13. Intellectual Property

The Service, software, branding, and content are owned by Metamex LLC.

You may not:

Copy or distribute the Service
Create derivative works
Reverse engineer the platform

All rights not expressly granted are reserved.

14. Suspension & Termination

We may suspend or terminate access at any time for:

Violations of these Terms
Abuse or fraud
Payment issues
Legal or security risks

No refunds will be issued upon termination for cause.

Effect of Termination

Upon termination:

Your right to access the Service ceases immediately
We may delete your data after 30 days
Sections 7-17, 19-22, and any accrued obligations survive termination

15. Indemnification

Your use of the Service
Your content, campaigns, or marketing activities
Your violation of these Terms or any applicable law
Claims by third parties targeted by or exposed to your marketing campaigns
Regulatory investigations, fines, or penalties (including FTC, GDPR, or advertising authority actions) resulting from your use of the Service or content you create
Intellectual property infringement claims related to your content or use of AI outputs
Defamation, false advertising, or consumer protection claims arising from your campaigns

We will defend you against third-party claims alleging our software directly infringes intellectual property rights, subject to the limitations in these Terms.

16. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.

To the maximum extent permitted by law, we expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness
Uninterrupted or error-free service
Security or freedom from viruses
Results or outcomes from use of the Service

17. Limitation of Liability

To the maximum extent permitted by law:

Exclusion of Damages

We are not liable for any:

Lost profits, revenue, or business opportunities
Lost data or data breaches
Business interruption
Indirect, incidental, special, consequential, or punitive damages
Damages arising from reliance on AI-generated content
Regulatory fines or penalties

This applies regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Liability Cap

Sole Remedy

The limitations set forth in this section shall be your sole and exclusive remedy and our entire liability for any claims arising from these Terms or your use of the Service.

Jurisdictional Limitations

Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

18. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

Natural disasters, acts of God, or severe weather
Pandemic, epidemic, or public health emergency
War, terrorism, civil unrest, or government action
Cyberattacks, hacking, or denial-of-service attacks
Failure of third-party services, including cloud providers (AWS, etc.), AI providers, or payment processors
Internet or telecommunications failures
Power outages
Labor disputes or strikes

If a force majeure event continues for more than sixty (60) days, either party may terminate these Terms without liability.

19. Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Binding Arbitration

Arbitration shall take place in Florida, USA
The arbitrator's decision shall be final and binding
Judgment on the award may be entered in any court of competent jurisdiction

Limitations on Arbitrator Authority

The arbitrator:

May not award punitive or exemplary damages
May not award damages exceeding the limitations in Section 17
Must apply the terms of this agreement

Costs and Fees

Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim was frivolous, in which case the losing party shall pay the prevailing party's reasonable fees.

Class Action Waiver

Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court or seek injunctive relief in court for intellectual property infringement.

20. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

For any disputes not subject to arbitration, the exclusive venue shall be the state or federal courts located in Florida, and you consent to personal jurisdiction in such courts.

21. International Users

You agree to:

Comply with your local laws
Not use the Service in violation of export or sanctions laws
Consent to transfer of data to the United States

English is the controlling language of these Terms.

22. General Provisions

Entire Agreement

Severability

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

No Third-Party Beneficiaries

Statute of Limitations

Any claim or cause of action arising from or related to these Terms or the Service must be filed within one (1) year after the claim arose, or be permanently barred.

Notices

We may provide notices to you via email to the address associated with your account. Notices are deemed received when sent. You may provide notices to us at the contact information below.

23. Changes to Terms

We may update these Terms at any time by posting the revised version on our website. The "Effective date" at the top indicates when the Terms were last revised.

Continued use of the Service after changes are posted constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

24. Contact

Metamex LLC
Email: hello@campaignweaver.ai
Website: https://campaignweaver.ai

Related Policies